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SPORTSBET |
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Underground
Champion Joined: 18 Aug 2012 Location: Sydn Status: Offline Points: 683 |
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major problems with the app since 2 weeks ago when they updated it. they have messed up badly
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Bright Day
Champion Joined: 17 Apr 2014 Location: Vic Status: Offline Points: 2129 |
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ring Matty
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panoramic
Yearling Joined: 01 Nov 2008 Status: Offline Points: 201 |
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I tried to put a $500 win bet on with them fixed odds the other night online. Bet wasn't accepted, they offered betting $100 instead. Tried again without success. About 1 minute later, they drop the price by $8. Now this was at around 2.30am for the Sunday races, so can't imagine this was due to anything else but my attempted bet. Pretty shonky behaviour if you ask me.
Had a not so constructive talk with the live chat person. They said to call up to bet a larger amount. I said I'd happily do that if they planned on putting the price back up! Then tried to withdraw the $500 left in the account having done all the required verification, but the system wouldn't allow me to withdraw. Rang and was told the $ needed to be bet through the money before I could withdraw. This seems very ethically wrong. Got my money out eventually. I will never bet with them again. |
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James
Champion Joined: 15 Jan 2011 Location: Melbourne Status: Offline Points: 7230 |
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This is an interesting one. It is in their T&c's that you have to turn it over at least once but I have had a similar problem where I wanted to put a bet on and they changed the odds after I have submitted the bet. I rang them and told them I wanted my money back and they said no. I complained more loudly about them being deceptive by offering a product that was not available and they relented. End of story they will give your money back if you push them. The only time they may not is if you have got free bets out of the deposit.
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Schillaci
Champion Joined: 19 Jan 2011 Status: Offline Points: 411 |
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Up to the usual level of service again yesterday. Website and app crash again and the customer service doesn't realise that the app had crashed. Also have to love their spruiking of the world cup promotion of the 3 leg multi and if you miss on one leg, you get your money back. Which you don't as you get a free bet to the stake value with all of the usual restrictions, including not getting the stake value on any return. Then all you hear is our mate Matty spruiking how much money they ahve returned. Thats it for me with them and does anyone have an opinion on sportingbet? Looking to change to them. Cheers.
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Nothing better than seeing the Big Grey in full flight!
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James
Champion Joined: 15 Jan 2011 Location: Melbourne Status: Offline Points: 7230 |
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Sportingbet/centrebet (same mob) are ok and let me on for a long time but I'm banned now. Centrebet have ok sports markets as well.
If you want an unprofessional mob try Classicbet. Had to ring twice to get bets paid out that had finished 12 hours ago and went to put a bet on Wimbledon two nights ago and they had just decided they were not going to take tennis bets that night. Of course you wouldn't take tennis bets when the biggest tournament of the year is on!
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Nitro
Champion Joined: 30 Apr 2014 Status: Offline Points: 400 |
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After I complained about there mobil app they sent me an email saying sorry and gave me a $20 free bet. The app still crashes but the free bets have stopped.
I have been using topsport these days and I am very happy with using them. There app is fast but so is the desktop one which I use on my mobil as well. I like the desktop version on my mobil better then the app version. I now never miss a bet. What I really hate about mobil bets is if they change the odds I just think I have the bet on but then realize it is still asking me to confirm again. when you win too but funny enough the mobil has saved me some coin because that bet lost.
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Schillaci
Champion Joined: 19 Jan 2011 Status: Offline Points: 411 |
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Crashed again, quality service. Now you can't even use the free bets.
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Nothing better than seeing the Big Grey in full flight!
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Dr E
Champion Joined: 05 Feb 2013 Location: Australia Status: Offline Points: 28563 |
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They just gave me a couple of free bets out of the blue ... maybe due to the IT issues ... gunna make 'em pay now!
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In reference to every post in the Trump thread ... "There may have been a tiny bit of license taken there" ... Ok, Thanks for the "heads up" PT!
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Smoke and Mirrors
Champion Joined: 10 Sep 2016 Location: Victoria Status: Offline Points: 1396 |
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App not working for me
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"Go Hard or Go Home”
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Shawy38
Champion Joined: 13 Jun 2015 Status: Offline Points: 17265 |
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Anyone wanna back a retired horse at $101 in the Caulfield Cup this year
Shame on them.
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pnclick
Champion Joined: 13 Mar 2009 Status: Offline Points: 1013 |
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Retired is a bit different to deceased or barred (which they have zero chance of coming back from).
There has been a couple of them over recent years on various corporate sites.
Edited by Gay3 - 03 Jul 2020 at 1:44pm |
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Carioca
Champion Joined: 13 Nov 2015 Status: Offline Points: 21702 |
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I'm sure the legendary John. H. Griffiths wouldn't pull this stunt, but they are smart arses today and every 2nd punters a mug.
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iamt
Champion Joined: 06 Mar 2012 Status: Offline Points: 473 |
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Not defending them, but it is money back if the horse isn't nominated.
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max manewer
Champion Joined: 31 Jan 2010 Status: Offline Points: 32947 |
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Not to mention. horses that never existed, for example, Kobalt (GER)
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Muss
Champion Joined: 14 Aug 2007 Status: Offline Points: 1379 |
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Had a gutful of Risky Lettuce bro.
Can we move on?
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Keyboard Warrior
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Gay3
Moderator Group Joined: 19 Feb 2007 Location: Miners Rest Status: Offline Points: 51824 |
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z
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Wisdom has been chasing me but I've always outrun it!
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